Privacy Policy

Pink Pearls Salon respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, book an appointment, or communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide, including:

-name

-phone number

-email address

-appointment details

-service interests

-messages or inquiries you submit through forms

-any other information you choose to provide

We may also collect limited technical information automatically through website tools, such as browser type, device type, IP address, pages visited, and general website usage data.

How We Use Your Information

We may use the information we collect to:

-respond to inquiries

-schedule and manage appointments

-send appointment reminders and confirmations

-provide customer support

-send follow-up messages related to your request or service

-improve our website, services, and customer experience

-maintain business and communication records

SMS Consent and Messaging Privacy

If you provide your phone number and affirmatively opt in to receive SMS messages from Pink Pearls Salon, we may send you text messages related to your inquiry, appointment requests, appointment confirmations, appointment reminders, booking follow-ups, rescheduling notices, customer care, and service-related updates.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, shared, or disclosed to third parties except to trusted service providers who help us deliver messaging services and who are bound to use that information only for that purpose.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For help, reply HELP.

Sharing of Information

Pink Pearls Salon does not sell, rent, or trade your personal information to third parties.

We may share your information only as necessary with trusted service providers that help us operate our business, such as website platforms, CRM systems, messaging providers, scheduling tools, payment processors, or other operational systems, and only for legitimate business purposes.

We may also disclose information if required to do so by law, regulation, legal process, or to protect the rights, safety, and security of our business, customers, or others.

Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary for business, legal, operational, or compliance purposes, or as otherwise required by law.

Your Choices

You may choose not to provide certain personal information, but doing so may limit your ability to book services, request information, or receive communications from us.

You may opt out of marketing emails by using the unsubscribe link, if available, and opt out of text messages by replying STOP.

Cookies and Tracking

Our website may use cookies or similar technologies to improve site functionality, analyze traffic, and enhance user experience. These tools may collect general website usage information but are not used to identify you personally unless you voluntarily provide your information.

Third-Party Platforms

Our website and business operations may rely on third-party services such as website builders, form tools, CRM systems, analytics providers, booking tools, and messaging platforms. These third parties may process data on our behalf in accordance with their own policies and applicable laws.

Children’s Privacy

This website and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.

Updates to This Privacy Policy

Pink Pearls Salon may update this Privacy Policy from time to time. Any updates will be posted on this page, and continued use of the website after changes are posted indicates acceptance of those changes.

Non-sharing Clause:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact Pink Pearls Salon at [email protected] or +1 346-594-7882.